Modern Sapphire Cross made of Cool Chain Link in 18K

Free U.S. Shipping Returns Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 to 7 days. ALL CLAIMS FOR DAMAGED GOODS MUST BE MADE WITHIN 7 DAYS OF DELIVERY.

I take pride in both the quality of my products, my custom designs service. My aim is to ensure that every customer has a positive experience when dealing with me so that they will recommend me to their friends and colleagues! However, if this gift fails to meet your expectations, I provide a 100% Guaranteed replacement service, or a refund, if you return it to us within 28-days of purchase in its original condition and packaging. You can also exchange it for a product of a higher value and pay the difference, or for one of a smaller value in which case I will refund the difference.